FAQs Archive | Page 5 of 6 | Egress Solutions, LLC

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For those who don’t have them, what does an installation entail? How do you determine the placement/access point?

Installation includes excavation along the house and cutting an opening large enough for a door in your home’s foundation wall. Large equipment is needed for the excavation and installing the stairway. Placement is generally best close to the driveway, as this gives the best access for loading and unloading items into and out of the basement.

What are some commonly voiced customer concerns with Bilco Doors?

They are old, rusty, or leaking; this causes the stairwell to be damp and drafty. Another common concern is that the door no longer locks or the hinge is broken.

What happens if my egress window well leaks?

If you experience leaks, contact us immediately. Our team will diagnose the issue and provide effective solutions to ensure your well is watertight.

How are egress window wells waterproofed?

We utilize a combination of drainage systems, sealant, and waterproof membranes to prevent water from pooling in your well and potentially entering your basement. A secure window well cover and proper grading of the soil away from the home are also instrumental in keeping a window well dry.

How do I maintain my egress window well?

Regularly clear debris from the well and inspect the ladder for any damage. For most well materials, a simple hose-down is sufficient for cleaning. To learn more, visit our blog on the ins and outs of window well maintenance

Are egress window wells safe for children and pets?

Absolutely. We offer child and pet-safe window well covers designed to prevent accidental falls while still allowing easy exit in an emergency.

How long does it take to replace an egress window well?

Most replacements can be completed within a day, minimizing disruption to your routine.

Why should I replace my existing egress window well?

Older wells may rust, crack, or become damaged, compromising safety and aesthetics. We offer durable, code-compliant replacements from leading egress window well manufacturers like RockWell and Boman Kemp for enhanced safety and curb appeal.

Can I install an egress window well myself?

While possible, we strongly advise against DIY egress window well installation. Improper installation can lead to code violations, leaks, and structural issues. Our professional installation guarantees safety and code compliance.

Will installing an egress window well damage my foundation?

Not if installed correctly! Our professional installers take every precaution to protect your foundation during installation.

  1. Precise cuts for the egress window frame to safeguard against foundational splits and cracks.
  2. Proper backfill and soil compaction methods to stabilize the ground surrounding the well.
  3. Galvanized window well liners to prevent cave-ins around the window well opening.
  4. Base gravel layer at the bottom of window well and connection of drain to your home’s weeping tile system .